top of page

Frequently Asked Questions
-
Is Black in Tulum only for Black travelers?Black In Tulum was born as a safe haven for Black and Brown travelers, celebrating our vibrant cultures and experiences. While our focus is on empowering people of color, we welcome allies who truly vibe with our mission. If you resonate with our spirit, you’re welcome to join our community.
-
Do you offer services beyond events, like trip planning?Absolutely. We’re not just about unforgettable events – our concierge service and private trip planning are designed to create a seamless, personalized travel experience. From bespoke itineraries to luxury yacht charters, we’ve got you covered for every detail of your Tulum journey.
-
How can I meet other travelers before arriving in Tulum?I invite you to connect with us online – join our Facebook Group community, there you will find links to join our WhatsApp Travelers Chat, subscribe to our newsletter, and follow us on Instagram so you can start vibing with fellow travelers before you even set foot in Tulum.
-
Is Tulum safe for solo travelers?Yes, Tulum is generally a safe haven for solo adventurers. Of course, it’s always wise to stay aware and use trusted transportation. Many solo travelers find that joining one of our events not only boosts safety but also enriches the experience with a strong sense of community.
-
Do I need to buy tickets in advance, or can I pay at the door?We always recommend purchasing tickets in advance, so you don’t miss out on the experience! *Please note that tickets are non-refundable and non-transferable so make sure you review your dates and the name of event before you purchase.
-
What’s the typical group size for your events?We pride ourselves on creating an energetic vibe. Most of our events host around 50–150 guests, ensuring an environment where genuine connections can flourish while still feeling part of a larger community.
-
What areas of Tulum are the best to stay in?Tulum has something for every vibe. The beach zone offers a luxurious, laid-back atmosphere, perfect for those seeking relaxation, while Tulum Centro is vibrant, with local flair and easy access to events. Your choice depends on whether you’re looking for serene beach days or an energetic urban vibe.
-
Can I host my birthday, bachelorette party, or celebration with you?Definitely! We love curating personalized celebrations. Just head to our concierge services page, select the desired service and someone from our team contact you for further details.
-
Do you arrange airport transfers or transportation around Tulum?Yes, our concierge services extend to arranging airport transfers and in-town transportation. We partner with trusted local providers so you can relax and enjoy every moment of your trip.
-
Can Black in Tulum help me book excursions outside of Tulum (like Cancun or Playa del Carmen)?Yes, we can! Our concierge team is here to help you explore beyond Tulum. Whether it’s a day trip to Cancun, a getaway in Playa del Carmen, or other nearby adventures, we’ll tailor your excursion to ensure a seamless and memorable experience.
-
How far in advance should I book services like yacht charters or private dining?These premium experiences are highly sought after, so I recommend booking at least three weeks to two months in advance, especially during peak season. Planning ahead ensures you secure your preferred dates and options.
-
What does it mean for a vendor to be "Black in Travel Approved"?When a service or experience is “Black in Travel Approved,” it means that their services have been thoroughly vetted by our team to meet our high standards of quality, cultural relevance, and community connection. It's a guarantee that their service and experience will be exceptional!
-
What’s the best time of year to visit Tulum?Tulum shines year-round, but for the best weather and peak vibes, I recommend visiting from November through April. That said, every season has its own unique charm, so choose what suits your style and schedule.
-
What is included in your yacht packages?Our all-inclusive, private yacht experiences feature an unlimited premium bar, food prepared by an onboard chef, and a personal concierge to ensure your experience is top-tier. A selection of water toys and a full crew will also be at your disposal.
-
Do you offer long-term stay-planning services?Our founder and CEO Nubia Younge offers 1:1 coaching sessions to share her experience of moving to Tulum. As an expat coach, she provides personalized guidance on relocation and settling in. For more information, email info@blackintravel.com.
-
I am a BIPOC business owner, how can I partner with Black in Tulum?We’re always excited to collaborate with passionate BIPOC business owners who align with our mission. Partnering with us means gaining access to a highly engaged community of Black travelers and professionals actively seeking quality services, products, and experiences. Whether you’re in travel, wellness, lifestyle, or another industry that resonates with our audience, we’d love to help you expand your reach. Click here to learn more about our partnership opportunities and how to get started.
-
Are you open to collaborating with influencers or content creators?Absolutely! We love working with influencers and creators who share our passion for authentic travel, culture, and connection. If you’re interested in a collab, click here and let’s create something extraordinary.
bottom of page